1. Acceptance of Terms
By accessing and using AutoclaveLog ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of the AutoclaveLog mobile application, web administration platform, and related services.
If you do not agree to these terms, please do not use our Service.
2. Description of Service
AutoclaveLog is an autoclave sterilisation logging platform designed for Australian beauty and health professionals. The Service includes:
- Mobile application for logging sterilisation cycles
- Web-based administration platform
- Data storage and reporting capabilities
- Compliance tracking and record-keeping tools
- Equipment management features
3. Service Provision and Warranties
As-Is Service
This Service is provided "as is" and we make no warranty or representation that the Service will work as described. AutoclaveLog is provided without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
No Warranty
We do not warrant that:
- The Service will meet your specific requirements
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from the Service will be accurate or reliable
- The quality of any products, services, information obtained through the Service will meet your expectations
- Any errors in the software will be corrected
User Responsibility
You acknowledge and agree that:
- You are responsible for verifying the accuracy of all data entered into the Service
- You must maintain appropriate backup procedures for your data
- You are responsible for ensuring compliance with all applicable health regulations
- The Service is a tool to assist with record-keeping but does not replace your professional judgement
4. User Accounts and Registration
To access certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorised use of your account
5. Acceptable Use
You agree not to use the Service:
- For any unlawful purpose or to solicit unlawful activity
- To violate any international, federal, provincial, or state regulations, rules, or laws
- To transmit or procure the sending of any advertising or promotional material
- To impersonate or attempt to impersonate the company, employees, another user, or any other person
- To engage in any conduct that restricts or inhibits anyone's use of the Service
- To interfere with or circumvent security features of the Service
6. Data and Content
Your Data
You retain ownership of all data you input into the Service. By using the Service, you grant us a licence to store, process, and display your data for the purpose of providing the Service.
Data Retention
We will retain your data in accordance with:
- Australian health regulations (RACGP, NSW Health, AS/NZS 4815:2006)
- Required retention periods (7 years for healthcare, 12+ months for skin-penetration)
- Your specific instructions for data deletion (subject to legal requirements)
Backup and Recovery
While we implement backup procedures, you are responsible for maintaining your own backups of critical data. We are not liable for any data loss that may occur.
7. Subscription and Payment
Certain features of the Service require payment. By subscribing to a paid plan:
- You agree to pay all fees associated with your selected plan
- Subscription fees are charged in advance on a recurring basis
- You may cancel your subscription at any time
- No refunds are provided for partial subscription periods
- We reserve the right to change pricing with 30 days' notice
8. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim
- We are not liable for any loss of profits, data, or business opportunities
- We are not responsible for regulatory compliance violations resulting from Service use
9. Indemnification
You agree to defend, indemnify, and hold harmless AutoclaveLog and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any regulatory violations in your use of the Service
10. Service Availability
We strive to maintain Service availability but do not guarantee uninterrupted access. We may:
- Suspend or discontinue the Service temporarily or permanently
- Modify or update the Service features
- Perform maintenance that may affect Service availability
- Limit access during peak usage periods
We will provide reasonable notice of planned maintenance when possible.
11. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of AutoclaveLog. The Service is protected by copyright, trademark, and other laws. You may not:
- Copy, modify, distribute, or sell any part of the Service
- Reverse engineer or attempt to extract source code
- Use our trademarks or branding without permission
- Create derivative works based on the Service
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
You may terminate your account at any time by:
- Cancelling your subscription through the admin portal
- Contacting our support team
- Ceasing to use the Service
Upon termination, your right to use the Service will cease immediately, though data retention will follow our Privacy Policy requirements.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Australia.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting the updated Terms on our website
- Sending email notifications to registered users
- Displaying notices within the Service
Continued use of the Service after changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that most closely reflects the intent of the original.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
17. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and AutoclaveLog regarding the use of the Service and supersede all prior agreements and understandings.